Understanding ShelterCare Insurance |
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Like people, pets get sick and injured unexpectedly. When an accident or illness occurs, you need the assistance of a veterinarian to bring your pet back to good health. Your veterinarian is a trained and experienced expert who uses advanced technology to treat your pet. The treatment options now available for the veterinary world are astonishing, but, this treatment comes at a suprising cost that should be planned for now. Depending on the program chosen, ShelterCare Pet Insurance coverage can begin as early as 12:01am EST the morning after you enroll, so if you enroll now you can rest easy in the knowledge that your pet is covered tomorrow. |
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| All Cats and Dogs over 8 weeks old accepted! | All Cats and Dogs over the age of 8 weeks are guaranteed acceptance into a ShelterCare Program. Once enrolled you may upgrade or downgrade at anytime and are never forced to change programs because your pet gets older. The following programs have upper age limits: |
| ShelterCare pays up to 100% |
ShelterCare Pet Insurance Programs offer a variety of programs made to fit your needs. From accident only pet insurance(For Dogs/For Cats) to complete(For Dogs/For Cats) comprehensive accident and illness coverage with annual wellness care, our programs offer you choice and flexibility. |
| No delay - next day coverage! | No delay - accident coverage always begins next day! Coverage begins at 12:01am the morning after your enrollment application is approved. Illness coverage under the QuickCare Gold(For Dogs/For Cats) and QuickCare Complete(For Dogs/For Cats) programs begins on the 31st day of the policy. For all other programs both illness and accident coverage begins next day! |
| Recommended vaccinations and annual check-up required | Your pet must receive the vaccinations recommended by your veterinarian and receive an annual examination. This is a condition of your ShelterCare Pet Insurance policy. |
| Pre-existing Conditions Excluded from Coverage | Coverage will not be extended for existing conditions, injuries, medical conditions and symptoms of concern that were evident prior to enrollment or which occur during the 30 day waiting period for illness coverage (if applicable). Exclusions for medical conditions may be temporary or permanent in nature. |
| No restrictive schedule of benefits here! | ShelterCare realizes that there is no standard price when it comes to treating an accident or illness. Instead of defining what we think your vet should charge in a schedule of benefits, we reimburse up to the policy limits that your policy allows. These limits can be found on each of our program pages in the coverage chart. An unlimited number of accident incidents can be claimed up to the per incident coverage amount. For illnesses, you can claim up to the coverage limits for each illness category covered under your program choice during the lifetime of your pet. |
| Fixed Premiums and Deductibles | The ShelterCare Pet Insurance Programs are annual policies that have been filed and approved on a state by state basis, premiums and deductibles are fixed for each annual period. |
| Automatic Policy Renewal | The ShelterCare Pet Insurance Programs renew automatically provided that the premium payments are kept up to date. You may cancel your policy at any time as described in the policy Terms and Conditions. |
| Monthly or Annual Premium Payment | Your premiums may be paid on a monthly or annual basis. In the event that you choose to pay on a monthly basis a $2.00 pay plan fee will be added to your monthly billing. |
| Exclusions | Chinese Shar-pei and Shar-pei cross-breeds are eligible for accident coverage only. Cruciate ligaments, Hip Dysplasia, Patella Luxation, despite the cause, are considered bilateral conditions (affecting both sides of the body) and are classed under the musculoskeletal illness category of applicable programs. |
The financial equation relating to pet insurance policies is made up of three parts, the premium you pay, the deductible you are responsible for and the percentage of the claim payable. Example Claim Calculations are as follows:
 A 1 year old puppy eats a sock - Cost $1,800 |
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 A 4 year old cat gets diabetes - Cost $1,800 |
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A 2 year old dog gets an eye infection - Cost $2,400 |
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A 3 year old dog gets cancer - Cost $5,000 |
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Still have questions call one of our friendly sales representatives to help you make an informed choice.
Tel: 1-877-707-7297
Fax: 1-866-369-PETS (7387)
Call Centre Hours (Eastern Time)
8:00am to 12:00am (Mon-Fri)
10:00am to 8:00pm (Sat)
Administration Hours (Eastern Time)
8:00am to 8:00pm (Mon-Fri)
* Please see program pages for Select Breed Charges
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"When we adopted Nakai, we kindly received a two month gift of ShelterCare Pet Insurance coverage. When the two month gift was over, we thought it was such a great idea that we decided to extend our coverage and upgrade to the QuickCare program. Within weeks 5 month old Nakai was playing outside when he slipped on the ice and hit a big boulder. It was late at night so we had to take him to Emergency. They informed us he had a broken femur and they had to set his leg. Later his regular veterinarian had to perform surgery.When this situation happened I was very upset, I called the customer care department at ShelterCare and they made me feel much better. They were very helpful and most considerate. Needless to say, I was very pleased with the service and my claim was paid quite quickly. ShelterCare Pet Insurance is a true blessing!." Pat and John Marsh
Pet: Nakai, Crossbreed, 9 months old Condition: Fracture Claim Submitted: $2064 Claim Paid: $2000 |
