Testimonials
"We first took out ShelterCare Pet Insurance coverage when we adopted a new puppy, Indy. Just one month later my son brought home a Bulldog puppy named BK. Knowing the financial risks that are involved with owning a pet; I suggested that he consider getting pet insurance for BK. He chose to get coverage with ShelterCare Pet Insurance for BK.
Just a few days after signing up with ShelterCare, BK and Indy were playing in the yard together and BK began to limp. We just thought BK had pulled or sprained his leg. However, when it did not get better, we visited our vet. X-rays revealed that his front leg bones had been dislocated and sent us to see a surgeon. Surgery was required to reset the leg bones, requiring screws to set the bones. Also, the main ligament around these leg bones had been stretched and the surgeon had to replace this ligament with an artificial one to stabilize and support the leg bones.
There was a lot of aftercare required for BK including weekly x-rays, cast changes and related recovery expenses as well. We were quite amazed at ShelterCare's service. ShelterCare Pet Insurance covered a large amount of the costs and we hadn't even made a single payment yet! This all happened within days of us signing up for the new insurance! Without ShelterCare Pet Insurance, my son would have had to take out a loan to cover the surgical expense for BK."
- Lynn Burleson
- Pet: BK, English Bulldog
- Condition: Elbow Luxation
- Claim Submitted: $1,964.36
- Claim Paid: $1,914.36
"I adopted Cimone when she was 10 years old and enrolled her in a ShelterCare Pet Insurance Program. Not long ago she suffered from a urinary infection. She required a microscopic exam, chemical measurements, culture and antibiotics.
When it was time to make the claim to ShelterCare Pet Insurance, I found the process very simple and easy to understand. The customer service department was extremely pleasant.
Cimone is a big joy in our lives and we are glad to have her feeling better."
- Cathy Janes
- Pet: Cimone Maine Coon, 10 years old
- Condition: Urinary Infection
- Claim Submitted: $392.00
- Claim Paid: $342.00
"When we adopted Nakai, we kindly received a two month gift of ShelterCare Pet Insurance coverage. When the two month gift was over, we thought it was such a great idea that we decided to extend our coverage and upgrade to the QuickCare program. Within weeks 5 month old Nakai was playing outside when he slipped on the ice and hit a big boulder. It was late at night so we had to take him to Emergency. They informed us he had a broken femur and they had to set his leg. Later his regular veterinarian had to perform surgery.
When this situation happened I was very upset, I called the customer care department at ShelterCare and they made me feel much better. They were very helpful and most considerate. Needless to say, I was very pleased with the service and my claim was paid quite quickly. ShelterCare Pet Insurance is a true blessing!"
- Pat and John Marsh
- Pet: Nakai, Crossbreed, 9 months old
- Condition: Fracture
- Claim Submitted: $2,064.00
- Claim Paid: $2,000.00