Contact ShelterCare

We are the pet insurance specialists.

A worldwide group - Pethealth Inc

Across Canada, the United States, and the United Kingdom, responsible pet owners are enjoying the protection of pet insurance from Pethealth Inc. a leading provider of pet insurance and other valuable services for pets and pet owners like you. ShelterCare Pet Insurance programs are a part of Pethealth Inc. When you join us, you are joining a growing international family of smart pet owners who want what’s best for their pet.

Pethealth Inc. is a leading provider of pet insurance for dogs and cats and shelter management services for the global companion animal industry. Pethealth offers a unique range of products and services for veterinarians, shelters and pet owners through a number of wholly owned subsidiaries using a range of brand names including ShelterCare, 24PetWatch, EVE, PetPoint, Petango and The Petango Store.

The Company's vision is to be the leading provider of insurance and integrated health related information services to the international companion animal market. Pethealth is based in Oakville, Ontario with offices in Chicago, Illinois and the United Kingdom.

Your pet is our priority

We feel the same way about your pet as you do. We want nothing but the best for them. We want them to enjoy a long, happy and healthy life. We’re passionate about pets and their people and we keep their best interests at heart of everything we do.

In the USA

ShelterCare Pet Insurance Programs

P.O Box 2150
Buffalo, NY 14240-2150

Call us toll free: 1-866-375-7387

Call Centre Hours (Eastern Time)

8:00am to 9:00pm (Mon-Fri)
9:00am to 6:00pm (Sat)

Fax: 1-866-369-PETS (7387)

In Canada

ShelterCare Pet Insurance Programs

710 Dorval Dr., Suite 400
Oakville, ON, L6K 3V7

Call us toll free: 1-877-707-7297

Call Centre Hours (Eastern Time)

8:00am to 9:00pm (Mon-Fri)
9:00am to 6:00pm (Sat)

Fax: 1-866-369-PETS (7387)

* Medical conditions that have been noted, symptomatic or pre-existing prior to enrolment are not available for coverage. This advertisement is an outline only, the actual policy issued terms and conditions will prevail. ShelterCare Pet Insurance Programs are underwritten by Praetorian Insurance Company, administered by PTZ Insurance Agency, (Brokers) Ltd. Coverage not available in AK. PTZ Insurance Agency,(Brokers) Ltd. are wholly owned subsidiaries of Pethealth Inc.© 2009 Pethealth Inc. All rights reserved.